In the ever increasing market, trying to allow your product the exposure it needs to succeed can be an never ending fight.
A Public Relations company in today’s competitive business world is an essential tool in succeeding.
With a Public Relations company they are normally responsible for creating and maintaining relationships that exist between clients and customers.
Through many areas like advertising, media relations and alike, they seek to gain interest, trust and belief in your product or service.
And if your brand is looking to become Internationally known, then you have to plan ahead and consider the differences in financial and resource needs of pursuing a multi country business.
With anyone who is considering going global, so many things have to be taken into consideration, that the last thing most people running the business need to think about are the finer details of such things. Normally the people who run the business are busy doing exactly that, running the business. Such things as then producing press releases, features and copy-writing require cross cultural sensitivity are complex.
With PR firms, most are aware of the best ways to do this within their own nations and cultures, although when it comes to dealing with an overseas audience, cultures and beliefs, it is critical that the differences in culture is recognised.
There have been many examples of failures in such PR campaigns, where one product may work in one country but never in another. And if a Public Relations company can be there to foresee the results and analyse the cross cultural issues a failure of a campaign can be avoided.
There are many areas to consider when looking to expand and work in other countries, one such issue is language. There are many examples of failed and poor translations while also a lack of cross cultural understanding.
It is essential for documents, slogans and literature to be analyzed , and must be checked again and again for meanings and also for cross cultural nuances. This is where International Public Relations is invaluable as with not only the written word can be analyzed but also the spoken word, in areas such as press conferences and interviews. Knowing the cultural differences in humour, metaphors, and alike, while also seeking out the references used in things such as politics, or religion which can be a very sensitive issue, is imperative.
Most companies would find journalistic traditions, writing styles, and delivery systems all overwhelming while trying to focus on the business at hand.
While language is very important, so are other materials like logos, pictures and design. Pictures that work in one country can be seen completely different in another, or even be taken offensively.
Other things that need to be taken into consideration is around the communication forums a company uses to promote the product or service, this is another avenue that a Public Relations company will make the introduction into another country seamless.
While in the U.K. or America we use such things as radio, TV, Internet, press or public spaces, to get our information across in other countries these are not available.
With countries with a poorer economy or differences in culture, may not utilise the same avenues as we do to advertise. While literacy rates may differ, the equipment needed may also be too expensive.
In some countries the trusted word of others such as tribal chiefs or religious leaders far outweigh the word given of a foreigner therefore a company needs to analyze these factors to discover the best ways to promote.
So any business who wants to be welcomed into another country or culture, would find the benefits of using a Public Relations Company something that is crucial to it’s success.
With most firms they will offer a clear and concise plan of attack, and will also offer many options. But for any business the benefits far outweigh not utilizing the skills that as outlined here are complex and diverse.

Dan Sevigny is the Director of Internet Marketing at LUCID Public Relations and handles the internet marketing & search engine optimization initiatives for all of LUCID's clients. 


